For the 2018/2019 season we have circa 1000+ club members, 300+ parents, and over 100 volunteers and officials in the club. This has grown significantly in the last few years due to the successful growth of the club by adding Ladies and Juniors sections

In the past the club has used various ways of managing the multitude of data to try to manage the club efficiently. This has brought varied success, with information being decntralised, in different formats and as a result hard to manage.

Around 2015 the club decided to standardise our approach and move onto Pitchero across all sections (Mens, Ladies and Juniors). We had trialled various systems and approaches, and Pitchero provided the best fit for the clubs requirements at the time. Pitchero launched in 2008 as a UK based web IT system for sports clubs.

The club pays for the Ultimate package and tries to make full use of the features available. When used properly this helps greatly to simplify most of out club administration requirements. An example of the direct benefit of moving to this system became obvious in the 2017/18 season, when the junior section membership collection of dues increased by 400%. It is far from a perfect system, but it does +/- 80% of what we need and it does make life a lot simpler as the club continues to be successful and grow.

Why have these pages on our website?
Pitchero do change their application frequently, and sometimes these changes are not reflected in their help documentation. These pages are meant to supplement Pitchero's help documentation by explaining how we use the system and highlighting any idiosyncracies or work-arounds that may help. If you've come across something that's not working as expected, your first port of call should be support@pitchero.com and they should provide you with assistance. If it's something that's specific to the club rather than the Pitchero system, then contact the club's brain trust who should be able to guide you.

What does Pitchero do?
There is a lot of stuff in Pitchero, and to help get an idea of what it's capable of here are the key features that the club uses:
Admin:

Club website management & stats
Club and Team news publishing
Membership database
Centralised payments facilitation
Manage sponsors
Publish photos and videos for members only and public
Club shop
Manage club officials
Club communications
Link parents to junior players
Document management

Teams:

Player details - publishable on website
Setup an number of teams for the club
Publish training session details
Track availability and attendance at training
Publish Fixture details
Track availability and attendance at fixtures
Manage team selections
Simple one-button communication to players for training and fixtures
Match Previews
Match reports, picture and videos
Match statistics - tries, assists, conversions, penalties etc. all published online

Mobile - two apps for mobile usage
Pitchero Club app:
For Club members

Key club and team information provided in an activity feed
Notify availability for training and fixtures in schedule
Parents can simply manage child(ren) availability
Communicate with other club members

Pitchero Manager app:
For Team Managers and webmasters

Update fixture information such as status and instructions
Add fixture events (tries, penalties, subs etc.) and score realtime
Fixture score updated realtime on website via the app
Update attendance at training
Manage membership details for your team
Send club-wide message